ORDERS WILL BE FILLED BY THE ORDER IN WHICH THEY ARE RECEIVED. IT IS OUR GOAL TO PROVIDE YOU WITH QUALITY GARMENTS IN AS SHORT A TIME AS POSSIBLE. NOT ALL GARMENTS ARE IN STOCK. SOMETIMES THEY HAVE TO BE MADE. THIS DOES NOT MEAN THAT WE DO CUSTOM ORDERS. IF YOUR ORDER HAS TO BE MADE IT MAY BE A FEW WEEKS BEFORE YOU RECEIVE IT.
Shipping and Handling Charges for Each Address within the Continental United States are as follows: Regular shipping for orders totaling 0 to $55.00 = $7.00, $55.01 to $100.00 = $9.00, $100.01 to $150.00 = $10.00, $150.01 to $200.00 = $12.00 $200.00 to $400.00 = 14.00 Orders over 400.00 may be subject to additional shipping and handling based on actual shipping and insurance costs. SHIPPING AND HANDLING CHARGES ARE NON-REFUNDABLE.
Canadian and International Orders
Money Orders only for International Orders. Shipping/Handling is calculated by the weight and the address it is being sent to.
Money orders or credit cards are ok for Canadian orders.
Canadian orders ship via postal service and may be subject to additional charges added to your original invoice.
Exchanges and Returns
Returns and exchanges are acccepted with approval up to 35 days after the garment(s) ship. The original shipping charges are not refundable. Return shipping to Deva by Cammy is the responsibility of the customer for any reason other than an error made by Deva by Cammy in the delivered product. Shipping to send the exchanged garment back to the customer is also the responsibility of the customer.
exchanges and returns must be approved by customer service via email at ([email protected]) or by calling 231 723-0553.
Color Matching Garments.
When ordering items of the same color which you intend to wear together, please advise your customer service agent or note on the Order Form. In some cases it is not possible to get an acceptable color match due to variations in dye lots. When this occurs we will notify you promptly and suggest a complementary color. We do not recommend matching colors of dissimiliar fabrics.
Alteration Policy Not all garments can be altered. Pants and sleeves without cuffs altered to a shorter length is an additional charge of $5.00 per garment. Hemming for dresses, skirts and robes is $10.00. Please add a note on the address page in the cart to indicate the length that you want the garment(s) hemmed to. We add 1″ to pant lengths for shrinkage unless you specify not to. Skirts, dresses and lounge wear will be hemmed to the measurement that you give us. Other alterations to a garment will be subject to an additional charge based on the type of alteration and the time involved. We don’t make alterations that require fittings and should be done in person (bust, hip etc). Please note altered garments are not returnable. Alterations other than hemming must be placed as a phone order. 231 723-0553